Cancellation and Refund Policy​

Terms and Conditions

By purchasing one of our photo packages, the client agrees to the following terms regarding cancellations and refunds:​

Cancellations:

• Once the files have been delivered and downloaded by the client, order cancellations will not be accepted.​
• If the client is unable to access the files due to technical issues attributable to our platform, we are committed to providing a solution, which may include a new download link or technical assistance.​

Refunds:

• Once the files have been delivered and downloaded by the client, refunds will not be accepted.​
• If the client experiences issues with the delivered files (e.g., corrupted files), each case will be individually evaluated, and a solution will be sought, which could include resending the files.​

Quality Guarantee:

We guarantee that the photos meet the agreed professional standards and the editing style shown during the preview at the time of purchase.​

• In the event of a demonstrable error on our part (e.g., corrupted photos), we will offer a replacement or correction within 7 days after download.​
• By clicking on the download link, the client acknowledges that they have read and accepted these policies.​

For any additional questions about our policies or if you need assistance, please contact us.